|
|
Post by mx47 on Mar 1, 2016 21:13:02 GMT
Any Barclaycard Mastercard users had an e-mail today informing customer they are migrating to a new Visa Platinum Card?
I've just had a 45min conversation with first the Help Centre in India and then the Customer Services/Complaints team in the UK.
The switch is being made in mid March with the old card being cancelled 30 days after the new one is sent out. It potentially affects us in two ways:
1. May not be able purchase tickets in the March/April portal.
2. Will affect possible refunds after the Euros.
Get onto them and make sure they know where you are coming from!!!!
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 1, 2016 21:19:08 GMT
It is my experience that even when your card is changed your account number stays the same and the refund goes to your new card. This happened to me when I bought FYT tickets for Euro 2004.
|
|
|
|
Post by mx47 on Mar 1, 2016 21:23:18 GMT
It is my experience that even when your card is changed your account number stays the same and the refund goes to your new card. This happened to me when I bought FYT tickets for Euro 2004. In this case, and it's confirmed in the e-mail, the account number is changing. Edit: I'm awaiting a call back from one of the UK mangers, I'll update accordingly! |
|
|
|
Post by bluetone on Mar 1, 2016 21:30:46 GMT
I had a letter the other day about this so I called them and explained that I will most probably getting some form of refund in June / July (I have paid for two tickets right up to the final).
They informed me that any refund that would have been paid to my old card will be automatically transferred to my new card.
well that's what the guy said so I believe him.
With a bit of luck I won't see a penny of it back which means I'll be in Paris watching us in the final.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 1, 2016 21:34:40 GMT
Apologies mx didn't realise they were changing ac no as well. All I can say is thank god I ain't got many more years on this planet as modern technology and business practice does my head right in.
|
|
|
|
Post by mx47 on Mar 1, 2016 21:38:56 GMT
Apologies mx didn't realise they were changing ac no as well. All I can say is thank god I ain't got many more years on this planet as modern technology and business practice does my head right in. No need to apoligise fella. Bluetone seems to have had some more positive news....as I said I'm waiting on a call. They did say probs in the morning, trouble is I'm off to Cyprus tomorrow to re-live some memories lol!!! |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 1, 2016 21:42:44 GMT
I suppose the one bit of good news is the continued weakening of the pound which means we may get a better exchange rate on our refund when we get eliminated.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 1, 2016 21:43:11 GMT
I suppose the one bit of good news is the continued weakening of the pound which means we may get a better exchange rate on our refund when we get eliminated.
|
|
|
|
Post by mx47 on Mar 1, 2016 21:52:23 GMT
I suppose the one bit of good news is the continued weakening of the pound which means we may get a better exchange rate on our refund when we get eliminated. I cancelled a Free Cancellation hotel in France last week that had also taken money from my account by mistake.......made £2.05 on the deal. Happy days!!!! |
|
|
|
Post by eppingblue on Mar 1, 2016 22:15:50 GMT
Least of our problems. The BBC are carrying a report tonight suggesting that an increase in the terror threat will see the games played behind closed doors !
|
|
|
|
Post by scoop76 on Mar 1, 2016 23:14:02 GMT
Least of our problems. The BBC are carrying a report tonight suggesting that an increase in the terror threat will see the games played behind closed doors ! Here's the BBC Sport piece: www.bbc.co.uk/sport/football/35702455 |
|
|
|
Post by manulike on Mar 2, 2016 22:37:17 GMT
Just for those of you that haven't read the T&C of our PNA agreement ... Appendix C ...14. Force Majeure 14.1. EURO 2016 SAS, UEFA and/or the Host Association shall have no responsibility or liability whatsoever arising out of the relocation, cancellation, abandonment, postponement or replaying of any Match by reason of a force majeure event, as defined under Article 1148 of the French Civil Code, even in the event that such cancellation, abandonment, postponement or replaying may prejudice the Successful Applicant or their Guest(s). As a result, EURO 2016 SAS, UEFA and/or the Host Association shall not be liable to pay any indemnification or damages in this respect. www.uefa.com/MultimediaFiles/Download/competitions/Ticketing/02/30/55/62/2305562_DOWNLOAD.pdf
|
|
