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Post by jamaro on Feb 9, 2016 8:34:09 GMT
Before people start going on the ultra aggresive string the FAW up wait and see what uou get. It looks like every account has pending transactions. Pending transactions if not completed and processed will drop off accounts. So its doubtful everyone who has 1 has tickets. i've been thinking this but i just checked again the wording from the last email from uefa last week "we will begin to take money from successful applicants next week" Also I know a few people who have been charged considerably less than what they applied for which would suggest they were only partly successful. |
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Post by joio on Feb 9, 2016 9:25:00 GMT
i've been thinking this but i just checked again the wording from the last email from uefa last week "we will begin to take money from successful applicants next week" Also I know a few people who have been charged considerably less than what they applied for which would suggest they were only partly successful. It does seem that they're only taking money from successful individuals. My brother for example has a pending transaction for a higher amount than what he ordered. As he's a teacher he's only going to the Slovakia game and he ordered two Cat 3 tickets with the option of moving up or down a category. The amount they've taken suggest that he's actually been allocated two Category 2 tickets. If they were taking money from everybody I doubt they'd be changing the amounts they charge. |
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Post by erasedcitizen on Feb 9, 2016 9:39:43 GMT
Got very lucky, as my Dad got 2 but my application was unsuccessful.
I doubt I'll be the only one demanding answers from the FAW over this. Surprised that I don't have enough points to fit the criteria! I have mates with less points who got through! Happy to be going, but I'm fuming over my application.
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Post by jamaro on Feb 9, 2016 9:43:18 GMT
Also I know a few people who have been charged considerably less than what they applied for which would suggest they were only partly successful. It does seem that they're only taking money from successful individuals. My brother for example has a pending transaction for a higher amount than what he ordered. As he's a teacher he's only going to the Slovakia game and he ordered two Cat 3 tickets with the option of moving up or down a category. The amount they've taken suggest that he's actually been allocated two Category 2 tickets. If they were taking money from everybody I doubt they'd be changing the amounts they charge. Agreed. What they have charged me is a couple hundred Euros more than my original application so I've been allocated a higher category for at least 1 game. Just crunching the numbers to figure out if it's all 5 games I asked for with 2 games at a higher category or 4 games with 3 in a higher category! |
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Post by erasedcitizen on Feb 9, 2016 9:48:58 GMT
Email received saying I was unsuccessful. Angry phone call imminent.
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Post by erasedcitizen on Feb 9, 2016 10:07:36 GMT
Anyone know what the best number to ring would be? Not happy about this at all.
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Post by Gary Williams on Feb 9, 2016 10:12:06 GMT
Email received saying I was unsuccessful. Angry phone call imminent. What points do you think you have and what did you go for |
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Post by E17 on Feb 9, 2016 10:15:26 GMT
What I would say for those unsuccessful, is take the day to calm down and if you still want to call do it tomorrow. No one from the ticket office deserves any abuse what so ever (not accusing any one of doing that, but it can easily happen)
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Post by blackfish on Feb 9, 2016 10:15:23 GMT
So home games count for nothing unless you bought a TT? We were not told this at the start. I believe we were told a TT got you an extra point or something similar. I've just had an email saying I was unsuccessful despite having attended every home game (no TT as I couldn't afford the lump sum at the time) along with Netherlands, Belgium and Cyprus away. I thought I'd struggle to get a ticket for the England game but thought I'd be fine for the other two. I even selected the option to be upgraded to a more expensive category if needs be. What a farce.
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Post by erasedcitizen on Feb 9, 2016 10:15:52 GMT
Email received saying I was unsuccessful. Angry phone call imminent. What points do you think you have and what did you go for 20 (didn't have a tournament ticket for 2014, which was out of my hands), 23 if 2012 membership is counted. Had membership since 2004 campaign and a tournament ticket ever year since then too (besides 2014). One of my mates who has sub 10 points has everything. Livid. I applied for FMT up to the quarters. Regretting that decision. |
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steve evans
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Post by spike on Feb 9, 2016 10:47:59 GMT
20 must be close. I had 22 over the last 2 tournaments and got everything to the final but bumped to cat 2 for Russia. I didn't do FYT and ticked the upgrade box. May be an error?
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Post by erasedcitizen on Feb 9, 2016 10:52:20 GMT
20 must be close. I had 22 over the last 2 tournaments and got everything to the final but bumped to cat 2 for Russia. I didn't do FYT and ticked the upgrade box. May be an error? I think there's either been an error with the credit card company or an administrative error. I ticked the box allowing for an increase in price. I know people with much lower points tallies who have got everything they wanted, so this has been really annoying. I'll phone the FAW just so I know why this has happened. I'm not feeling confident this will lead to any tickets, as they've already been allocated, so I imagine it's now out of their hands. |
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Post by manulike on Feb 9, 2016 11:11:42 GMT
My application was partially successful.
Got exactly what I asked for, with the exception of the England game.
Quite frankly, over the moon!
With the NEW scheme of loyalty points, all I have is 8 points (gold membership 2012 and 2014 plus 1 away game).
As I knew that I would struggle, I opted for category 2 tickets to R16 and category 3 tickets from quarters to final.
It could also be the fact that i chose not to FYT option - which allowed the FAW / UEFA to give me my choice through to the Final, but just without the England game.
I feel the pain of those of you that had many more loyalty points and ticked the category 3/4 boxes in optimism.
That said, by the initial FAW T&C I should have had at least 6 more home-game points - so it is just very lucky that I was prepared to pay the 105 euro (£75) price-tag, as it was so tempting to click on Category 3, at half that price (especially when the english FA claimed that 50% of the allocation is for category 3 tickets)
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Post by erasedcitizen on Feb 9, 2016 12:03:26 GMT
Phoned up, told any error would have been made with UEFA. Phoning them later.
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Post by BachgenYBwlch on Feb 9, 2016 12:31:55 GMT
I personally didn't apply for cat 1 or 2 because they were too expensive and opted not to be bumped up a category because I am a working class fan. I know of a member who went to two home games in this campaign and has had 2 tickets for the England game(cat 1). honestly makes me wonder what's the point. supporters not customers and all that. Feel like I've been punished for wanting to follow my team. I hope the craidd have had all their tickets and I'll see you all in the fan zones. Ymlaen
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Post by gwernybwch on Feb 9, 2016 12:56:53 GMT
Phoned up, told any error would have been made with UEFA. Phoning them later. Think I read somewhere that the FAW were putting some tickets aside. If a fan with 20 points doesn't get any tickets due to an administrative error, surely this is a prime case where the FAW can do a goodwill gesture and sort you out with some tickets?
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Post by blackfish on Feb 9, 2016 13:02:41 GMT
I just realised what may have ruined my application. My card got swallowed by a machine recently for no reason at all. I had to get a new one and this may have happened after I applied for tickets. I can't remember for sure. Stupidly, I didn't even think of the ticket situation as all this was going on. I feel like such a bloody idiot.
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Post by yanto on Feb 9, 2016 13:02:51 GMT
As predicted the system is so complex its leaving many with a strong sense of injustice or whats the point. I was successful with 22 pts but it appears those with significantly lower points are getting tickets due to vagarancies of the application process. Hope those unsuccessful get a ticket elsewhere.
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Post by erasedcitizen on Feb 9, 2016 13:19:04 GMT
Phoned up, told any error would have been made with UEFA. Phoning them later. Think I read somewhere that the FAW were putting some tickets aside. If a fan with 20 points doesn't get any tickets due to an administrative error, surely this is a prime case where the FAW can do a goodwill gesture and sort you out with some tickets?
Thankfully my dad got 2 lots of tickets on his application so I'm not missing out, but hopefully I can still sort something. I still need to phone UEFA, check that it wasn't a problem with the credit card. |
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Post by benrhosgad on Feb 9, 2016 13:21:21 GMT
Think I read somewhere that the FAW were putting some tickets aside. If a fan with 20 points doesn't get any tickets due to an administrative error, surely this is a prime case where the FAW can do a goodwill gesture and sort you out with some tickets?
Thankfully my dad got 2 lots of tickets on his application so I'm not missing out, but hopefully I can still sort something. I still need to phone UEFA, check that it wasn't a problem with the credit card. you tried for tickets on the public portal mate? |
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Post by erasedcitizen on Feb 9, 2016 13:25:49 GMT
Thankfully my dad got 2 lots of tickets on his application so I'm not missing out, but hopefully I can still sort something. I still need to phone UEFA, check that it wasn't a problem with the credit card. you tried for tickets on the public portal mate? No mate, I was confident I'd get tickets this way. If it isn't a credit card error, I'll be completely baffled. |
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Post by benrhosgad on Feb 9, 2016 13:27:29 GMT
i've tried on the public portal 2 for each game in the group, hope to get a decision soon
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Post by zombienation on Feb 9, 2016 14:49:52 GMT
20 must be close. I had 22 over the last 2 tournaments and got everything to the final but bumped to cat 2 for Russia. I didn't do FYT and ticked the upgrade box. May be an error? I think there's either been an error with the credit card company or an administrative error. I ticked the box allowing for an increase in price. I know people with much lower points tallies who have got everything they wanted, so this has been really annoying. I'll phone the FAW just so I know why this has happened. I'm not feeling confident this will lead to any tickets, as they've already been allocated, so I imagine it's now out of their hands. Commiserations to you if it was down to a credit card or administrative error. However, that is highly unlikely as the UEFA systems would all be electronically automated. You won't be able to blame some Swiss woman sitting in an office in Nyon (or wherever UEFA's ticketing operations are based).
However, and you probably don't want to hear this now, but I can't understand why you (or anyone else for that matter) would have taken the complete 'all or nothing' gamble that a FYT ticket entailed. Unless you knew that you'd be within the top few hundred fans on a loyalty basis, it was just lunacy to take this option. None of us knew what percentage of tickets would be allocated to the FYT option; as far as we knew, it could have been as low as 5-10% (unless I have missed some information).
Based on what I knew (i.e. very little in respect of the FYT/individual matches split), I didn't need to possess an Einsteinian mind to conclude that the odds would very much favour you if going for individual matches rather than FYT. I gave myself the opportunity to secure 0, 2, 4 or 6 tickets by applying individually for the group games. All the FYT applicants gave themselves the chance of getting 0 or 14 tickets (assuming an application for 2 tickets all the way to the final). In my book, that is a massive gamble to take (and that's coming from the mouth of a very regular punter).
I must add that from the 100s of comments/tweets etc. I have read today, with many pleading hard luck stories, none of them give me any cause for concern that the UEFA administrative system or, indeed, the FAW loyalty system have been deficient. The vast majority of unsuccessful applicants seem to have gone for the FYT option and/or the Category 3/4 tickets - the two factors combined seriously reducing the odds. I am yet to hear of an unsuccessful applicant with 15+ points who applied for individual group match tickets in Categories 1 or 2. If anyone knows otherwise, I stand corrected.
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Post by cymroircarn on Feb 9, 2016 14:57:39 GMT
I think there's either been an error with the credit card company or an administrative error. I ticked the box allowing for an increase in price. I know people with much lower points tallies who have got everything they wanted, so this has been really annoying. I'll phone the FAW just so I know why this has happened. I'm not feeling confident this will lead to any tickets, as they've already been allocated, so I imagine it's now out of their hands. Commiserations to you if it was down to a credit card or administrative error. However, that is highly unlikely as the UEFA systems would all be electronically automated. You won't be able to blame some Swiss woman sitting in an office in Nyon (or wherever UEFA's ticketing operations are based).
However, and you probably don't want to hear this now, but I can't understand why you (or anyone else for that matter) would have taken the complete 'all or nothing' gamble that a FYT ticket entailed. Unless you knew that you'd be within the top few hundred fans on a loyalty basis, it was just lunacy to take this option. None of us knew what percentage of tickets would be allocated to the FYT option; as far as we knew, it could have been as low as 5-10% (unless I have missed some information).
Based on what I knew (i.e. very little in respect of the FYT/individual matches split), I didn't need to possess an Einsteinian mind to conclude that the odds would very much favour you if going for individual matches rather than FYT. I gave myself the opportunity to secure 0, 2, 4 or 6 tickets by applying individually for the group games. All the FYT applicants gave themselves the chance of getting 0 or 14 tickets (assuming an application for 2 tickets all the way to the final). In my book, that is a massive gamble to take (and that's coming from the mouth of a very regular punter).
I must add that from the 100s of comments/tweets etc. I have read today, with many pleading hard luck stories, none of them give me any cause for concern that the UEFA administrative system or, indeed, the FAW loyalty system have been deficient. The vast majority of unsuccessful applicants seem to have gone for the FYT option and/or the Category 3/4 tickets - the two factors combined seriously reducing the odds. I am yet to hear of an unsuccessful applicant with 15+ points who applied for individual group match tickets in Categories 1 or 2. If anyone knows otherwise, I stand corrected.
Fair comment. I beleive a lot have gone for Cat 3 and Cat 4 may have missed out. The change in terms on the points system is a bit of a sickener for a number of people. |
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Post by AB on Feb 9, 2016 14:59:46 GMT
Spot on. It's all been about playing the numbers unfortunately! I think there's either been an error with the credit card company or an administrative error. I ticked the box allowing for an increase in price. I know people with much lower points tallies who have got everything they wanted, so this has been really annoying. I'll phone the FAW just so I know why this has happened. I'm not feeling confident this will lead to any tickets, as they've already been allocated, so I imagine it's now out of their hands. Commiserations to you if it was down to a credit card or administrative error. However, that is highly unlikely as the UEFA systems would all be electronically automated. You won't be able to blame some Swiss woman sitting in an office in Nyon (or wherever UEFA's ticketing operations are based).
However, and you probably don't want to hear this now, but I can't understand why you (or anyone else for that matter) would have taken the complete 'all or nothing' gamble that a FYT ticket entailed. Unless you knew that you'd be within the top few hundred fans on a loyalty basis, it was just lunacy to take this option. None of us knew what percentage of tickets would be allocated to the FYT option; as far as we knew, it could have been as low as 5-10% (unless I have missed some information).
Based on what I knew (i.e. very little in respect of the FYT/individual matches split), I didn't need to possess an Einsteinian mind to conclude that the odds would very much favour you if going for individual matches rather than FYT. I gave myself the opportunity to secure 0, 2, 4 or 6 tickets by applying individually for the group games. All the FYT applicants gave themselves the chance of getting 0 or 14 tickets (assuming an application for 2 tickets all the way to the final). In my book, that is a massive gamble to take (and that's coming from the mouth of a very regular punter).
I must add that from the 100s of comments/tweets etc. I have read today, with many pleading hard luck stories, none of them give me any cause for concern that the UEFA administrative system or, indeed, the FAW loyalty system have been deficient. The vast majority of unsuccessful applicants seem to have gone for the FYT option and/or the Category 3/4 tickets - the two factors combined seriously reducing the odds. I am yet to hear of an unsuccessful applicant with 15+ points who applied for individual group match tickets in Categories 1 or 2. If anyone knows otherwise, I stand corrected.
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Post by cymroircarn on Feb 9, 2016 16:03:19 GMT
Commiserations to you if it was down to a credit card or administrative error. However, that is highly unlikely as the UEFA systems would all be electronically automated. You won't be able to blame some Swiss woman sitting in an office in Nyon (or wherever UEFA's ticketing operations are based).
However, and you probably don't want to hear this now, but I can't understand why you (or anyone else for that matter) would have taken the complete 'all or nothing' gamble that a FYT ticket entailed. Unless you knew that you'd be within the top few hundred fans on a loyalty basis, it was just lunacy to take this option. None of us knew what percentage of tickets would be allocated to the FYT option; as far as we knew, it could have been as low as 5-10% (unless I have missed some information).
Based on what I knew (i.e. very little in respect of the FYT/individual matches split), I didn't need to possess an mind to conclude that the odds would very much favour you if going for individual matches rather than FYT. I gave myself the opportunity to secure 0, 2, 4 or 6 tickets by applying individually for the group games. All the FYT applicants gave themselves the chance of getting 0 or 14 tickets (assuming an application for 2 tickets all the way to the final). In my book, that is a massive gamble to take (and that's coming from the mouth of a very regular punter).
I must add that from the 100s of comments/tweets etc. I have read today, with many pleading hard luck stories, none of them give me any cause for concern that the UEFA administrative system or, indeed, the FAW loyalty system have been deficient. The vast majority of unsuccessful applicants seem to have gone for the FYT option and/or the Category 3/4 tickets - the two factors combined seriously reducing the odds. I am yet to hear of an unsuccessful applicant with 15+ points who applied for individual group match tickets in Categories 1 or 2. If anyone knows otherwise, I stand corrected.
"I gave myself the opportunity to secure 0, 2, 4 or 6 tickets by applying individually for the group games." All 3? Then you did apply for Follow My Team (FMT), unless you had 3 different accounts - which is not possible! View AttachmentView AttachmentHitting out at people, with your post, today is well below the belt and, as you say, not "Einsteinian". You could apply for each game individually on one account It was long winded compared to FYT but still possible |
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Post by daearegwr on Feb 9, 2016 16:08:50 GMT
Commiserations to you if it was down to a credit card or administrative error. However, that is highly unlikely as the UEFA systems would all be electronically automated. You won't be able to blame some Swiss woman sitting in an office in Nyon (or wherever UEFA's ticketing operations are based).
However, and you probably don't want to hear this now, but I can't understand why you (or anyone else for that matter) would have taken the complete 'all or nothing' gamble that a FYT ticket entailed. Unless you knew that you'd be within the top few hundred fans on a loyalty basis, it was just lunacy to take this option. None of us knew what percentage of tickets would be allocated to the FYT option; as far as we knew, it could have been as low as 5-10% (unless I have missed some information).
Based on what I knew (i.e. very little in respect of the FYT/individual matches split), I didn't need to possess an mind to conclude that the odds would very much favour you if going for individual matches rather than FYT. I gave myself the opportunity to secure 0, 2, 4 or 6 tickets by applying individually for the group games. All the FYT applicants gave themselves the chance of getting 0 or 14 tickets (assuming an application for 2 tickets all the way to the final). In my book, that is a massive gamble to take (and that's coming from the mouth of a very regular punter).
I must add that from the 100s of comments/tweets etc. I have read today, with many pleading hard luck stories, none of them give me any cause for concern that the UEFA administrative system or, indeed, the FAW loyalty system have been deficient. The vast majority of unsuccessful applicants seem to have gone for the FYT option and/or the Category 3/4 tickets - the two factors combined seriously reducing the odds. I am yet to hear of an unsuccessful applicant with 15+ points who applied for individual group match tickets in Categories 1 or 2. If anyone knows otherwise, I stand corrected.
"I gave myself the opportunity to secure 0, 2, 4 or 6 tickets by applying individually for the group games." All 3? Then you did apply for Follow My Team (FMT), unless you had 3 different accounts - which is not possible! Hitting out at people, with your post, today is well below the belt and, as you say, not "Einsteinian". I feel sorry for those who did go for Follow My Team tickets as it appears a lot of those have missed out. When they announced the ticketing I looked into the FMT and it didn't seem to make sense to go for it as you could apply for each game individually (all the way to the final) like FMT but wasn't then 'all or nothing' like the FMT were. |
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Post by erasedcitizen on Feb 9, 2016 16:18:09 GMT
I think there's either been an error with the credit card company or an administrative error. I ticked the box allowing for an increase in price. I know people with much lower points tallies who have got everything they wanted, so this has been really annoying. I'll phone the FAW just so I know why this has happened. I'm not feeling confident this will lead to any tickets, as they've already been allocated, so I imagine it's now out of their hands. Commiserations to you if it was down to a credit card or administrative error. However, that is highly unlikely as the UEFA systems would all be electronically automated. You won't be able to blame some Swiss woman sitting in an office in Nyon (or wherever UEFA's ticketing operations are based).
However, and you probably don't want to hear this now, but I can't understand why you (or anyone else for that matter) would have taken the complete 'all or nothing' gamble that a FYT ticket entailed. Unless you knew that you'd be within the top few hundred fans on a loyalty basis, it was just lunacy to take this option. None of us knew what percentage of tickets would be allocated to the FYT option; as far as we knew, it could have been as low as 5-10% (unless I have missed some information).
Based on what I knew (i.e. very little in respect of the FYT/individual matches split), I didn't need to possess an Einsteinian mind to conclude that the odds would very much favour you if going for individual matches rather than FYT. I gave myself the opportunity to secure 0, 2, 4 or 6 tickets by applying individually for the group games. All the FYT applicants gave themselves the chance of getting 0 or 14 tickets (assuming an application for 2 tickets all the way to the final). In my book, that is a massive gamble to take (and that's coming from the mouth of a very regular punter).
I must add that from the 100s of comments/tweets etc. I have read today, with many pleading hard luck stories, none of them give me any cause for concern that the UEFA administrative system or, indeed, the FAW loyalty system have been deficient. The vast majority of unsuccessful applicants seem to have gone for the FYT option and/or the Category 3/4 tickets - the two factors combined seriously reducing the odds. I am yet to hear of an unsuccessful applicant with 15+ points who applied for individual group match tickets in Categories 1 or 2. If anyone knows otherwise, I stand corrected.
I am miffed that people who I know to have less membership points than myself have come away with the same FYT tickets I applied for. You say that this has been worked as a fair system, but I tend to disagree there. I'm also annoyed that the 2012 membership & season ticket hasn't been taken into consideration, but even without that I should have enough points to have secured what I wanted. I couldn't afford to go for categories 1 and 2, but I did tick the box allowing category 2 tickets if it came to that. You may disagree, but I can't help but feel hard done by here, even though I did take the gamble. Thankfully, as mentioned, I had a backup. |
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Post by zombienation on Feb 9, 2016 16:53:46 GMT
"I gave myself the opportunity to secure 0, 2, 4 or 6 tickets by applying individually for the group games." All 3? Then you did apply for Follow My Team (FMT), unless you had 3 different accounts - which is not possible! Hitting out at people, with your post, today is well below the belt and, as you say, not "Einsteinian". You could apply for each game individually on one account It was long winded compared to FYT but still possible
Yes, all 3. You could apply for a maximum of 2 tickets for each game individually, and not as a FYT package. The important difference being that I could have got tickets for 0, 1, 2 or 3 games the way I did it. FYT would have got you 0 or all 3.
I'm not 'hitting out at people' at all. All I am trying to understand is the thought process of those who applied for FYT as it seemed blatant to me that individual applications would give you a significantly better chance.
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Post by zombienation on Feb 9, 2016 17:01:39 GMT
Commiserations to you if it was down to a credit card or administrative error. However, that is highly unlikely as the UEFA systems would all be electronically automated. You won't be able to blame some Swiss woman sitting in an office in Nyon (or wherever UEFA's ticketing operations are based).
However, and you probably don't want to hear this now, but I can't understand why you (or anyone else for that matter) would have taken the complete 'all or nothing' gamble that a FYT ticket entailed. Unless you knew that you'd be within the top few hundred fans on a loyalty basis, it was just lunacy to take this option. None of us knew what percentage of tickets would be allocated to the FYT option; as far as we knew, it could have been as low as 5-10% (unless I have missed some information).
Based on what I knew (i.e. very little in respect of the FYT/individual matches split), I didn't need to possess an Einsteinian mind to conclude that the odds would very much favour you if going for individual matches rather than FYT. I gave myself the opportunity to secure 0, 2, 4 or 6 tickets by applying individually for the group games. All the FYT applicants gave themselves the chance of getting 0 or 14 tickets (assuming an application for 2 tickets all the way to the final). In my book, that is a massive gamble to take (and that's coming from the mouth of a very regular punter).
I must add that from the 100s of comments/tweets etc. I have read today, with many pleading hard luck stories, none of them give me any cause for concern that the UEFA administrative system or, indeed, the FAW loyalty system have been deficient. The vast majority of unsuccessful applicants seem to have gone for the FYT option and/or the Category 3/4 tickets - the two factors combined seriously reducing the odds. I am yet to hear of an unsuccessful applicant with 15+ points who applied for individual group match tickets in Categories 1 or 2. If anyone knows otherwise, I stand corrected.
I am miffed that people who I know to have less membership points than myself have come away with the same FYT tickets I applied for. You say that this has been worked as a fair system, but I tend to disagree there. I'm also annoyed that the 2012 membership & season ticket hasn't been taken into consideration, but even without that I should have enough points to have secured what I wanted. I couldn't afford to go for categories 1 and 2, but I did tick the box allowing category 2 tickets if it came to that. You may disagree, but I can't help but feel hard done by here, even though I did take the gamble. Thankfully, as mentioned, I had a backup. If that's the case and you applied for exactly the same as your mates who have been successful, then obviously something is amiss (assuming you know for sure that they had less points than you).
How did you consider going for Category 2 and also tick the box allowing for a Category 2 upgrade? FYT tickets were only available in Categories 1 and 3.
Glad that you're sorted through another source.
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