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Post by Toffeeman on Mar 18, 2020 12:52:16 GMT
Anybody else made their booking with kiwi.com,they do not appear to have an email contact address, tried phoning but it'd be Christmas by the time I connect with one of their agents.
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Post by eppingblue1 on Mar 18, 2020 14:50:37 GMT
I'll wait a month or so before doing anything with the flights. They'll have probably cancelled themselves by then. I could get 50% back off BUTA straight away but I expect that would then take my right to a full refund if they're still not flying. As with the Ryanair, Air Baltic and Pegasus then there's no option than to wait.
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Post by gwernybwch on Mar 18, 2020 19:52:34 GMT
I'll wait a month or so before doing anything with the flights. They'll have probably cancelled themselves by then. I could get 50% back off BUTA straight away but I expect that would then take my right to a full refund if they're still not flying. As with the Ryanair, Air Baltic and Pegasus then there's no option than to wait. I'm thinking something similar as well. It also allows airlines to hold on to my cash for a little bit longer. Love them or hate them, but budget airlines have allowed me to go and watch many away games that I simply wouldn't have otherwise been able to afford. |
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Post by bleddccfc on Mar 18, 2020 21:40:16 GMT
I'll wait a month or so before doing anything with the flights. They'll have probably cancelled themselves by then. I could get 50% back off BUTA straight away but I expect that would then take my right to a full refund if they're still not flying. As with the Ryanair, Air Baltic and Pegasus then there's no option than to wait. What class ticket do you have with Buta? We have Budget class so unsure if we'll get even the 50% refund.. |
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Post by Epping blue on Mar 18, 2020 22:02:11 GMT
I'll wait a month or so before doing anything with the flights. They'll have probably cancelled themselves by then. I could get 50% back off BUTA straight away but I expect that would then take my right to a full refund if they're still not flying. As with the Ryanair, Air Baltic and Pegasus then there's no option than to wait. What class ticket do you have with Buta? We have Budget class so unsure if we'll get even the 50% refund.. Standard class. Are you sure you've got Budget as there's no baggage with that at all ? Must admit I didn't realise it came with 50% refund if you cancelled. One of the boys cancelled the November trip and we didn't realise he could of got 50% of his fare back. I'd be surprised if you don't get your money back. Unfortunately this issue isn't going away anytime soon. |
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Post by oscardelta on Mar 19, 2020 0:01:36 GMT
Anybody else made their booking with kiwi.com,they do not appear to have an email contact address, tried phoning but it'd be Christmas by the time I connect with one of their agents. Kiwi make the original flybynight operators look paragon of virtues.
If they refuse to engage then credit card chargeback is best option. Credit card companies tend to side with their customers.
Only done 2 in my life, last one was Hertz Denmark for the Aarhus game where they supposedly found mega damage but refused to provide any proof despite numerous emails. CC company just charged it back and never heard anything since.
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Post by oscardelta on Mar 19, 2020 0:14:33 GMT
I'll wait a month or so before doing anything with the flights. They'll have probably cancelled themselves by then. I could get 50% back off BUTA straight away but I expect that would then take my right to a full refund if they're still not flying. As with the Ryanair, Air Baltic and Pegasus then there's no option than to wait. I'm thinking something similar as well. It also allows airlines to hold on to my cash for a little bit longer. Love them or hate them, but budget airlines have allowed me to go and watch many away games that I simply wouldn't have otherwise been able to afford. You know when you spend more parking the car or getting to the airport than the whole flights costs it is reasonable.
My kids think people always flew like this and can't believe to get a decent fare you needed to stay a Saturday night and cost was more than flying the lot of us to any destination.
I hear oldies talk of "The Golden Age of Flying", what they mean is that it was when the great unwashed hadn't the money to fly.
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Post by cantonwelsh79 on Mar 19, 2020 17:49:41 GMT
Had emails the past couple of days from KLM and Easyjet saying that they're allowing changes to flights for free. Klm offering a refund in the form of vouchers, valid for a year.
Promising sign that the airlines will be fair. Let's just hope that they're still around!
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Post by oscardelta on Mar 19, 2020 18:27:08 GMT
Had emails the past couple of days from KLM and Easyjet saying that they're allowing changes to flights for free. Klm offering a refund in the form of vouchers, valid for a year. Promising sign that the airlines will be fair. Let's just hope that they're still around! I believe most will (and have) acted fairly for simple reason is no airline wishes to be called out for acting scummy. As likely lots of Govt cash will be going in they want people onboard with a bailout rather than not. |
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Post by osprey on Mar 19, 2020 18:37:29 GMT
Anybody else made their booking with kiwi.com,they do not appear to have an email contact address, tried phoning but it'd be Christmas by the time I connect with one of their agents. Kiwi make the original flybynight operators look paragon of virtues.
If they refuse to engage then credit card chargeback is best option. Credit card companies tend to side with their customers.
Only done 2 in my life, last one was Hertz Denmark for the Aarhus game where they supposedly found mega damage but refused to provide any proof despite numerous emails. CC company just charged it back and never heard anything since.
This happened to me once, hired a car in Spain and they tried to rinse me for 399 Euros for damage. I insisted on photographic evidence and they sent me pictures of a Citroen rather than the VW Golf I had hired. Passed to credit card provider for chargeback and instantly had refund and never heard anything since. Credit card provider will also charge them for the pleasure. |
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Post by oscardelta on Mar 19, 2020 22:58:05 GMT
Travel with Peace of Mind
In this context, Accor has adopted flexible conditions for travelers worldwide. More specifically, to provide our guests with additional peace of mind, we have made the following changes to booking policies:
• Guests who booked a non-flexible rate with Accor prior to today and with a stay planned between March 1 and April 30, 2020, may modify without penalty. For a list of hotels, please click here.
• In regions or countries affected by government-issued travel restrictions, guests may cancel their reservation without penalty by contacting the hotel directly. Please click here for details.
• For reservations made via other travel sites or services, please contact them directly for assistance.
Accor will regularly update our policy as the situation evolves. We advise guests that wish to receive regular updates on the situation and our policies can do so: by clicking here, via the Alert Bar on the top of our homepage all.accor.com or via our Twitter feed.
-------------
For anybody who booked with IBIS or any other Accor brand
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Post by cymroircarn on Mar 20, 2020 7:38:22 GMT
Anybody tried to claim on travel insurance yet or waiting to see?
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Post by daearegwr on Mar 20, 2020 10:01:25 GMT
Anybody tried to claim on travel insurance yet or waiting to see? I'm currently waiting to see. Wasn't sure how long the FCO advice not to travel applies for? If it covers June we'd be able to claim but I think it's next 30 days only isn't it? |
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Post by bleddccfc on Mar 20, 2020 10:57:52 GMT
Anybody tried to claim on travel insurance yet or waiting to see? I'm currently waiting to see. Wasn't sure how long the FCO advice not to travel applies for? If it covers June we'd be able to claim but I think it's next 30 days only isn't it? If it covers June, the likelihood is the flights will be cancelled anyway and we won't need to go through insurance. |
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Post by daearegwr on Mar 20, 2020 13:11:48 GMT
I'm currently waiting to see. Wasn't sure how long the FCO advice not to travel applies for? If it covers June we'd be able to claim but I think it's next 30 days only isn't it? If it covers June, the likelihood is the flights will be cancelled anyway and we won't need to go through insurance. True. I was also thinking about hotel costs and other things I'd paid for (train from Milan to Rome etc) which I'd need to rely on travel insurance to claim back if the operators don't cancel the trains. |
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Post by oscardelta on Mar 20, 2020 13:22:55 GMT
Are they chain hotels or one offs ?
Pretty much ALL the big hotel chains are doing everything they can to be flexible.
If booked by CC then they only get paid once you stay, (correct me from this if wrong please).
Another option is to move booking a year out.
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Post by bleddccfc on Mar 20, 2020 14:46:44 GMT
If it covers June, the likelihood is the flights will be cancelled anyway and we won't need to go through insurance. True. I was also thinking about hotel costs and other things I'd paid for (train from Milan to Rome etc) which I'd need to rely on travel insurance to claim back if the operators don't cancel the trains. Ah yes, then you're right regarding travel insurance. Luckily for us the AirBnb's we booked for both Baku and Rome were fully refundable. |
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Post by cantonwelsh79 on Mar 21, 2020 20:53:47 GMT
If anyone was on the Kutaisi to Bologna flight on the 19th June then Wizz have altered the schedule so you can get a full refund.
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Post by larslagerback on Mar 23, 2020 17:59:50 GMT
Anyone on the Alitalia flights to/from Rome on June 20-22nd? The Italian government have propped them up, again, I think so I wouldn't be surprised if they're still flying.
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Post by oscardelta on Mar 23, 2020 22:33:55 GMT
Anyone on the Alitalia flights to/from Rome on June 20-22nd? The Italian government have propped them up, again, I think so I wouldn't be surprised if they're still flying. After WW3 in a nuclear war you can guarantee Alitalia will still be flying. |
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Post by al on Mar 23, 2020 23:57:45 GMT
Ryanair have rescheduled their flight (Man-Rome) on 21/06, as it's changed by more than 2 hours they are offering the option of a refund.
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Post by larslagerback on Mar 24, 2020 0:10:22 GMT
Anyone on the Alitalia flights to/from Rome on June 20-22nd? The Italian government have propped them up, again, I think so I wouldn't be surprised if they're still flying. After WW3 in a nuclear war you can guarantee Alitalia will still be flying. Quite. £200 down the shitter then. |
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Post by rico on Mar 24, 2020 13:03:23 GMT
Ryanair have rescheduled their flight (Man-Rome) on 21/06, as it's changed by more than 2 hours they are offering the option of a refund. Same goes for Bologna - Luton on 22nd. That's the only non-refundable I had so have lucked out |
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Post by georgeberrysheadband on Mar 24, 2020 19:53:16 GMT
Ryan Air Manchester to Bologna offering refund
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Post by oscardelta on Mar 24, 2020 23:13:36 GMT
Ryan Air Manchester to Bologna offering refund Ryanair cease flying tonight until at least June maybe longer. |
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Post by bluephill on Mar 30, 2020 20:28:32 GMT
I have received a refund from Pegasus but Azerbaijan Airlines have said they will only refund 50% back. I guess there are others in the sake position. But what to do, take the 50% or wait and hope they cancel?
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Post by Epping blue on Mar 30, 2020 20:38:29 GMT
I have received a refund from Pegasus but Azerbaijan Airlines have said they will only refund 50% back. I guess there are others in the sake position. But what to do, take the 50% or wait and hope they cancel? I'm in exactly that position and I was going to wait. You can get the 50% back off Buta pretty much up to the day before I think. This still has some way to go so I don't see flights operating by then. I thought Pegasus were only refunding up to the end of May so Ill have a look at that right now. |
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Post by mx47 on Mar 30, 2020 20:48:32 GMT
I have received a refund from Pegasus but Azerbaijan Airlines have said they will only refund 50% back. I guess there are others in the sake position. But what to do, take the 50% or wait and hope they cancel? I've also been in contact with Azerbaijan Airlines too....and had the 50% quoted back. That's 50% of the fare, not including taxes. I said to them that the taxes (or at least some of them) should also be refunded. They agreed which takes the refund up to around 70-75% of the initial cost. Not too bad!! Currently, only Azerbaijani citizens are allowed into the country and I was told if that's still the case at the date of departure....a full refund will be applicable. I also asked about the possibility of transferring the flights to 2021...."not permitted at the moment". |
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Post by bluephill on Mar 30, 2020 20:50:37 GMT
I have received a refund from Pegasus but Azerbaijan Airlines have said they will only refund 50% back. I guess there are others in the sake position. But what to do, take the 50% or wait and hope they cancel? I'm in exactly that position and I was going to wait. You can get the 50% back off Buta pretty much up to the day before I think. This still has some way to go so I don't see flights operating by then. I thought Pegasus were only refunding up to the end of May so Ill have a look at that right now. Yeah I got my refund off Pegasus on Saturday, did it online, really easy, although there was a cancellation charge of £34 per ticket. |
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Post by bluephill on Mar 30, 2020 20:58:50 GMT
I have received a refund from Pegasus but Azerbaijan Airlines have said they will only refund 50% back. I guess there are others in the sake position. But what to do, take the 50% or wait and hope they cancel? I've also been in contact with Azerbaijan Airlines too....and had the 50% quoted back. That's 50% of the fare, not including taxes. I said to them that the taxes (or at least some of them) should also be refunded. They agreed which takes the refund up to around 70-75% of the initial cost. Not too bad!! Currently, only Azerbaijani citizens are allowed into the country and I was told if that's still the case at the date of departure....a full refund will be applicable. I also asked about the possibility of transferring the flights to 2021...."not permitted at the moment". That’s interesting what you say about the taxes. I was a bit unsure as the response I got from them was a bit unclear. To be honest if I can get 70-75% bank then I would be very tempted to take it. |
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