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Post by lawthom on Mar 12, 2020 16:01:00 GMT
Hi all,
I've booked this trip for 17 people, luckily the accommodation is free cancellation but the flights came to around 500 pounds each and there are a lot of them
If the competition is cancelled but the flights still run I imagine there will be no refunds? Does anyone have any idea or information on this?
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Post by rhys on Mar 12, 2020 16:34:45 GMT
No refunds unless governments stop you flying.
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Post by bleddccfc on Mar 12, 2020 16:54:27 GMT
No refunds unless governments stop you flying. Frustrating as we won't know until the day of the flight whether or not the government advises against travel to a particular country. |
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Post by eppingblue1 on Mar 12, 2020 17:04:22 GMT
Hi all,
I've booked this trip for 17 people, luckily the accommodation is free cancellation but the flights came to around 500 pounds each and there are a lot of them
If the competition is cancelled but the flights still run I imagine there will be no refunds? Does anyone have any idea or information on this?
No insurance either under normal policies. You should be covered for not making the trip because your ill, so if you end with the virus you should be able to claim. Look through the conditions of the carriers as they vary. Most of the low cost ones are poor in respect of refunds but it reflects in the cost they charge. If they cancel your flight or move the time by 2 / 3 hours you should be able to get a refund. You've probably got little chance of getting a refund for the too and from Baku leg. All those flights were fully booked and will run unless they're told they cant. Who knows where we'll be with Italy come June but governments and airlines will be under huge pressure to restore flights as soon as possible. We're in from Istanbul with Pegasus. At the moment they're giving full refunds on Italian flights to the end of May. Hopefully they extend that. Will UEFA refund tickets and make you apply again ? Be a nice little earner for them hanging onto your money for a year and half. |
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Post by rico on Mar 12, 2020 17:25:58 GMT
Yup check who you're flying with. The flights I have that aren't Ryanair's, I remember checking on booking & they were charging around 50% of fare for cancellation, so I'll make something back at least.
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Post by oscardelta on Mar 12, 2020 18:25:14 GMT
IF the Euros are cancelled then there will be pressure from UEFA / National Govts / Fan groups for credits / refunds for fans who booked flights.
Seeing it already with some of the airlines for Irish fans going to Slovakia who have allowed changes FOC.
If Airlines hold out against this then no doubt EU will come after them in a variety of ways.
We are really entering new territory for everybody BUT I am reasonably confident that Airlines will act reasonably fairly because they will need these passengers in the future.
Remember for the Euros there are probably 500,000 plus flights booked all across Europe and no way will Govt allow their citizens to be ripped off, especially when same airlines will need Govts / EU help to reboot the industry.
Best bet is to ensure FAW Fan Group is speaking on your behalf because collectively with European fans association there will be a lot of other fans in a similar position.
Worst thing to do is panic and by lots of toilet rolls.
Someone give Corky a nudge on this so your voice is being heard.
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Post by oscardelta on Mar 12, 2020 18:26:14 GMT
Yup check who you're flying with. The flights I have that aren't Ryanair's, I remember checking on booking & they were charging around 50% of fare for cancellation, so I'll make something back at least. That was then a lot has changed since then.
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Post by sleepy on Mar 12, 2020 18:36:55 GMT
Aren't loads of airlines going to go bust. Months of their schedule wiped out with no income. Wedi marw.
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Post by oscardelta on Mar 12, 2020 18:43:00 GMT
Aren't loads of airlines going to go bust. Months of their schedule wiped out with no income. Wedi marw. Wrong to speculate but figure Ryanair / Easyjet / Wizzair / IAG / Aer France KLM / Lufthansa Group will be the ones still around BUT potentially you may have some of these combined. Governments will not want airlines to go bust because airlines bring in tourists who spend lots of money and create jobs. IAG is BA / Aer Lingus / Iberia / Vueling etc Luftansa is Lufthansa / Swiss / Austrian / Brussels / Eurowings etc
Course there is always the claim back on CC
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Post by biwmares on Mar 12, 2020 18:45:29 GMT
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Post by lawthom on Mar 12, 2020 20:32:09 GMT
Thanks all, pretty much what I thought
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Post by superunknown on Mar 12, 2020 21:29:41 GMT
Pegasus have started cancelling flights to Italy, got an email today. Have the Istanbul to Rome leg booked with them so might be able to get some back on that if it keeps up, £70ish but better than nothing.
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Post by cymroircarn on Mar 12, 2020 21:49:39 GMT
Easyjet and BA have offered alternatives at no extra cost (have to pay difference if price of new flight is higher)
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Post by oscardelta on Mar 13, 2020 0:18:35 GMT
Easyjet and BA have offered alternatives at no extra cost (have to pay difference if price of new flight is higher) Don't rush yet as wait and see what happens if Euros are cancelled. |
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Post by rico on Mar 13, 2020 9:34:13 GMT
Yup check who you're flying with. The flights I have that aren't Ryanair's, I remember checking on booking & they were charging around 50% of fare for cancellation, so I'll make something back at least. That was then a lot has changed since then.
Had no idea airlines could change cancellation policies on a whim... Just assumed the t&c's at time of booking would apply |
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Post by cymroircarn on Mar 13, 2020 10:22:24 GMT
Easyjet and BA have offered alternatives at no extra cost (have to pay difference if price of new flight is higher) Don't rush yet as wait and see what happens if Euros are cancelled. Agreed. My easyJet is for euro2020 and BA for Nations League, but pleased both airlines are updating to reflect the ever changing picture. |
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Post by oscardelta on Mar 13, 2020 13:02:38 GMT
That was then a lot has changed since then.
Had no idea airlines could change cancellation policies on a whim... Just assumed the t&c's at time of booking would apply They generally don't for simple reason is many people will be affected BUT we are in a different time that has never been experienced.
Airlines need passengers not just with bookings now but booking when things have returned to whatever new normality emerges from this. Nobody wants to be accused of profiteering or gouging customers especially when everybody will be looking for people to throw blame on them.
This will evolve almost on a daily basis but they will try and be seen as doing the right thing. Airlines peopled by people as well, they love sport etc and will be just as affected but ultimately still have a job to do.
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Post by CrackityJones on Mar 13, 2020 17:22:15 GMT
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Post by bleddccfc on Mar 14, 2020 17:33:34 GMT
For flights up until May 31st? |
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Post by eppingblue1 on Mar 14, 2020 17:50:47 GMT
For flights up until May 31st? In the case of Buta its only on the super tickets and not the Standard fares we've got. Although to be fair they do give you 50% back which is more than I was expecting. No telling what will happen in the coming months so I'll hang before applying for the refunds. If its looking even worse by Mid May they may have to refund the lot. |
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Post by jbt95 on Mar 15, 2020 11:22:35 GMT
Thought these airlines would be stinking rich with the rip off fares they offer.
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Post by CrackityJones on Mar 16, 2020 20:55:58 GMT
Azerbaijan not letting anyone in the country now. Can’t buy visas anymore.
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Post by foxmulder on Mar 17, 2020 14:05:55 GMT
Meanwhile, I just got very lucky (kinda!).
Turns out lastminute.com didn't accept my booking for some reason back in November. They refunded my card and emailed me.
However the email went straight to my junk and the refund went to my wife's card. We didn't notice because we bought a house at the time and payments were flying everywhere.
If this virus wasn't around, I would've rocked up to the airport unaware!
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Post by rico on Mar 17, 2020 14:38:45 GMT
Anybody know the ins and outs of credit card protection in regards to flights?
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Post by daearegwr on Mar 17, 2020 15:06:58 GMT
Anybody know the ins and outs of credit card protection in regards to flights? Your first hope is the airline cancel the flights themselves and refunds you directly. Until the FCO advises all but essential travel (which they've done for next 30 days but who knows what the situation in mid/late June will be) you'll have no joy with Section 75 credit card protection or travel insurance as in theory the flight will still be going ahead. If the airline goes bust in the meantime Section 75 protection will kick in and you can claim back where flight is >£100 Not clear what happens if the FCO advises no travel but you don't have travel insurance to claim off. Would Section 75 then apply even if the flight takes off? I think it probably would as the government has advised you not to travel. |
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Post by mrpicton on Mar 17, 2020 15:37:39 GMT
Anyone else booked hotel without free cancellation (it wasn't an option on our hotel) like we did. I guess one option is to ask if it can be transferred to 2021 - although not hopeful that would work.
However if someone has paid a small deposit (or no deposit), how would the hotel recover the rest of their cost?
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Post by daearegwr on Mar 17, 2020 15:57:50 GMT
Anyone else booked hotel without free cancellation (it wasn't an option on our hotel) like we did. I guess one option is to ask if it can be transferred to 2021 - although not hopeful that would work. However if someone has paid a small deposit (or no deposit), how would the hotel recover the rest of their cost? If they have you credit card details then they could charge you the full amount. So you could cancel your credit cards and they wouldn't be able to take payment. They could try and sue you for the rest (breach of contract) but would they bother if based outside the UK, probably not. |
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Post by mrpicton on Mar 17, 2020 17:30:58 GMT
Cheers - Not sure If they did take the card details - will need to check. Was through booking.com so normally you need to provide card details.
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Post by oscardelta on Mar 17, 2020 17:58:34 GMT
Anyone else booked hotel without free cancellation (it wasn't an option on our hotel) like we did. I guess one option is to ask if it can be transferred to 2021 - although not hopeful that would work. However if someone has paid a small deposit (or no deposit), how would the hotel recover the rest of their cost? First point on contact is with booking.com
Hotel may try and be bloody minded but ultimately Booking.com may have a big input including delisting places who rip customers off. Best to try them first as they have the power.
The consumers ultimate power is reviews on Booking.com / Trip Advisor etc. If hotel acts correctly then doing a review saying how good they were (even if under duress) will be appreciated.
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Post by gwernybwch on Mar 17, 2020 20:27:16 GMT
Anyone else booked hotel without free cancellation (it wasn't an option on our hotel) like we did. I guess one option is to ask if it can be transferred to 2021 - although not hopeful that would work. However if someone has paid a small deposit (or no deposit), how would the hotel recover the rest of their cost? If they have you credit card details then they could charge you the full amount. So you could cancel your credit cards and they wouldn't be able to take payment. They could try and sue you for the rest (breach of contract) but would they bother if based outside the UK, probably not. OR they could do the right thing, accept that when they clicked the button they accepted that they bought it without free cancellation. Regarding cancelling the credit cards, fine if you don't intend to get another credit card anytime soon, but expect a tightening of credit on 2008 proportions around the corner. |
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