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Post by sleepy on May 7, 2020 6:55:41 GMT
DM them on Twitter and they'll sort a refund for you fairly quickly. Did you book direct with BA? Yes |
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Post by daearegwr on May 12, 2020 8:32:14 GMT
My Alitalia internal flight from Milan to Rome has just been cancelled so that's one less refund I need to try and claim from my travel insurance
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Post by eppingblue1 on May 12, 2020 10:20:55 GMT
My 3 Ryanair flights are no longer listed for sale so I assume they're cancelled although Ryanair don't need to inform us until 14 days prior to departure. Air Baltic had already cancelled and moved us to one operating the following day and are just completely ignoring any approaches for a refund. Buta Air who were doing the in / out of Baku don't seem to be selling any flights however far you look into the distance. Doesn't mean they wont run the flights I suppose, the flights were completely full so its a lot of refunds if they cant.
That just leaves Pegasus, Istanbul to Rome on the Sunday. Still running and selling tickets so may or may not run. Getting the refunds will take some time according to the reports.
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Post by welrus on May 12, 2020 17:37:07 GMT
Air Baltic have cancelled our Riga to Kyiv flights and offered us a voucher with 20 euros added. They make no mention of a full refund in the email but I assume they have to provide one as they've cancelled. Is that correct ? Received a full refund from Air Baltic. Took about three weeks or so with no hassle at all. Indeed made a very small profit as the fare was in euros and the euro has strengthened against the pound. I booked direct with air baltic.
That just leaves 3 ryanair flights plus an azer air flight or whatever its called. Most of these through kiwi, which is a complication now.
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Post by claretcymro on May 12, 2020 19:57:51 GMT
We've got flight out to Milan and back from Pisa with Ryanair. Neither on sale on their website today although still there a few days ago.Presume that i'll get a cancellation email in the next 2 or 3 weeks and they'll try to persuade us to take vouchers rather than a refund.I intend applying for a refund because I'm far from convinced that the Euros will go ahead next summer at least in their present form.
Our travel plans to Helsinki involved a Ryanair return from Manchester to Copenhagen and the a Finnair return from Copenhagen to Helsinki.It appears that Ryanair intend reducing their Manchester to Copenhagen service to one flight a week - on a Thursday - whilst our flights were booked from Tuesday to Friday.These flights were booked through Kiwi.com - anyone had experience of dealing with these re.flight problems? To be honest I'll be amazed if the Nations League goes ahead.
Relieved now that I hadn't booked flights to Baku before the virus struck.
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Post by oscardelta on May 12, 2020 22:10:24 GMT
We've got flight out to Milan and back from Pisa with Ryanair. Neither on sale on their website today although still there a few days ago.Presume that i'll get a cancellation email in the next 2 or 3 weeks and they'll try to persuade us to take vouchers rather than a refund.I intend applying for a refund because I'm far from convinced that the Euros will go ahead next summer at least in their present form. Our travel plans to Helsinki involved a Ryanair return from Manchester to Copenhagen and the a Finnair return from Copenhagen to Helsinki.It appears that Ryanair intend reducing their Manchester to Copenhagen service to one flight a week - on a Thursday - whilst our flights were booked from Tuesday to Friday.These flights were booked through Kiwi.com - anyone had experience of dealing with these re.flight problems? To be honest I'll be amazed if the Nations League goes ahead. Relieved now that I hadn't booked flights to Baku before the virus struck. Why oh why does anybody book through Kiwi who are the biggest scam merchants going. Always book direct for a low cost airlines because they do not sell tickets through scammers.
Think you may need to look at CC chargeback to get money. |
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Post by TheWelshWay on May 13, 2020 9:22:52 GMT
We've got flight out to Milan and back from Pisa with Ryanair. Neither on sale on their website today although still there a few days ago.Presume that i'll get a cancellation email in the next 2 or 3 weeks and they'll try to persuade us to take vouchers rather than a refund.I intend applying for a refund because I'm far from convinced that the Euros will go ahead next summer at least in their present form. Our travel plans to Helsinki involved a Ryanair return from Manchester to Copenhagen and the a Finnair return from Copenhagen to Helsinki.It appears that Ryanair intend reducing their Manchester to Copenhagen service to one flight a week - on a Thursday - whilst our flights were booked from Tuesday to Friday.These flights were booked through Kiwi.com - anyone had experience of dealing with these re.flight problems? To be honest I'll be amazed if the Nations League goes ahead. Relieved now that I hadn't booked flights to Baku before the virus struck. Why oh why does anybody book through Kiwi who are the biggest scam merchants going. Always book direct for a low cost airlines because they do not sell tickets through scammers.
Think you may need to look at CC chargeback to get money. Kiwi can be quiet useful when booking a trip with a stop over and two different airline carriers (they guarantee any missed connection which might otherwise leave you stranded). We booked our flights back from italy with them and because one leg has cancelled the entire trip is now refundable.
Their customer service is not great unless you pay extra for a premium package.
I'd also go for the flexi ticket if you think your plans could change. |
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Post by jbt95 on May 13, 2020 12:28:14 GMT
Why oh why does anybody book through Kiwi who are the biggest scam merchants going. Always book direct for a low cost airlines because they do not sell tickets through scammers.
Think you may need to look at CC chargeback to get money. Kiwi can be quiet useful when booking a trip with a stop over and two different airline carriers (they guarantee any missed connection which might otherwise leave you stranded). We booked our flights back from italy with them and because one leg has cancelled the entire trip is now refundable.
Their customer service is not great unless you pay extra for a premium package.
I'd also go for the flexi ticket if you think your plans could change. This. My flights back from Rome, Rome-Valencia-Bristol, are both Ryanair but you cannot buy in one transaction from their own website! So I bought with Kiwi and paid a little extra for the customer service. I'm sure we will get money back. |
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Post by sleepy on May 13, 2020 18:56:33 GMT
Kiwi can be quiet useful when booking a trip with a stop over and two different airline carriers (they guarantee any missed connection which might otherwise leave you stranded). We booked our flights back from italy with them and because one leg has cancelled the entire trip is now refundable.
Their customer service is not great unless you pay extra for a premium package.
I'd also go for the flexi ticket if you think your plans could change. This. My flights back from Rome, Rome-Valencia-Bristol, are both Ryanair but you cannot buy in one transaction from their own website! So I bought with Kiwi and paid a little extra for the customer service. I'm sure we will get money back. But you don't always get your money back. Have a look at the air travel forum on trip advisor. Anyway, what's done is done now, but I'd rather not travel at all than give any money to kiwi.com |
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Post by oscardelta on May 13, 2020 19:02:05 GMT
This. My flights back from Rome, Rome-Valencia-Bristol, are both Ryanair but you cannot buy in one transaction from their own website! So I bought with Kiwi and paid a little extra for the customer service. I'm sure we will get money back. But you don't always get your money back. Have a look at the air travel forum on trip advisor. Anyway, what's done is done now, but I'd rather not travel at all than give any money to kiwi.com I agree.
Scammers of the worst kind. Good luck anybody getting their money back from them.
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Post by bleddccfc on May 13, 2020 19:06:42 GMT
Pegasus flights cancelled until June 14th.. just call up and they'll start the refund process. Refunds 2 months after restrictions are lifted.
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Post by jbt95 on May 13, 2020 20:16:55 GMT
This. My flights back from Rome, Rome-Valencia-Bristol, are both Ryanair but you cannot buy in one transaction from their own website! So I bought with Kiwi and paid a little extra for the customer service. I'm sure we will get money back. But you don't always get your money back. Have a look at the air travel forum on trip advisor. Anyway, what's done is done now, but I'd rather not travel at all than give any money to kiwi.com This is a pandemic. Flights are stopped. Probably in other cases people have not said other factors. Like you said, what is done is done. See what happens. If I lose £400 okay it's not great but I've saved more than that by this pandemic happening. Swings and roundabouts. |
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Post by TheWelshWay on May 14, 2020 9:46:31 GMT
But you don't always get your money back. Have a look at the air travel forum on trip advisor. Anyway, what's done is done now, but I'd rather not travel at all than give any money to kiwi.com I agree.
Scammers of the worst kind. Good luck anybody getting their money back from them.
I'd be interested to know why pleople have had bad expreinces with them as i've used them a lot on Wales Away trips. Wont use them if they are bad, but if its delaying payments or refusing refunds every single holiday opperator in the World are currently bandits. |
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Post by eppingblue1 on May 14, 2020 11:58:09 GMT
Just had notification from Air Baltic that they will be refunding our flights for the Riga - Kiev leg sometime in the next 90 days. Wont argue with that.
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Post by wallet71 on May 15, 2020 19:17:05 GMT
Anybody has anything from Turkish or Azerbaijan Airlines?
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Post by aberbeeg on May 15, 2020 19:52:02 GMT
Azerbaijan not cancelled ours yet and Turkish only cancelled up to three days before our flight
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Post by mx47 on May 15, 2020 19:53:16 GMT
Anybody has anything from Turkish or Azerbaijan Airlines? Got full refunds coming from Turkish, Baku-Rome. We cancelled this flight a while ago as ticket rules allowed full refund on cancellation. Possibly something to do with booking hold luggage...lucky! Waiting on Azerbajan to cancel LHR-Baku for, hopefully, full cash refund. Been told that cash is 50% + taxes...or vouchers to the full value!! Willing to argue that one!!! |
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Post by gwernybwch on May 16, 2020 8:41:55 GMT
Anybody has anything from Turkish or Azerbaijan Airlines? Got full refunds coming from Turkish, Baku-Rome. We cancelled this flight a while ago as ticket rules allowed full refund on cancellation. Possibly something to do with booking hold luggage...lucky! Waiting on Azerbajan to cancel LHR-Baku for, hopefully, full cash refund. Been told that cash is 50% + taxes...or vouchers to the full value!! Willing to argue that one!!!The Azeri government has suspended all flights until the end of May. I'm not sure if they have set a review date for this. This kind of states what Azerbaijan Airlines policy is on refunds - www.azal.az/en/offer/547If the travel ban is extended to include the date of departure of they cancel the flight, it looks they are pushing customers down the route of rebooking or vouchers. But "in the event of disagreement with the above conditions, the airline is ready to provide FULL refund for pre-paid tickets in a sequential order 60 days after the resumption of normal operations". The Italian government have announced that they will allow travel to and from the country from the 3rd June. Cue airlines taking 'ghost flights' - they will start flying their previous schedules again. Passengers that booked on the flights (say to go a Euro 2020 game) won't want to fly, but as they have already paid, the airlines are better off flying it empty than cancelling the flight. |
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Post by erasedcitizen on May 16, 2020 9:44:44 GMT
Had an email that our flight from Rome has been cancelled with Ryanair. Just rang Pegasus and got that refund sorted, as mentioned above it will arrive 2 months after normal flights resume.
We also have flights with Buta Airways and their policy right now is only flights up until 31st May will be refunded. You can get refunds through them once they extend that which is likely, and refunds arrive 60 days after normal flights resume.
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Post by al on May 16, 2020 10:07:00 GMT
Also had Ryanair email this morning ref. Rome flights being cancelled, refund applied for (not sure how long it will take though?).
Just waiting for Emirates flights to Baku booked via Lastminute to be sorted !
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Post by eppingblue1 on May 16, 2020 11:06:13 GMT
Had an email that our flight from Rome has been cancelled with Ryanair. Just rang Pegasus and got that refund sorted, as mentioned above it will arrive 2 months after normal flights resume. We also have flights with Buta Airways and their policy right now is only flights up until 31st May will be refunded. You can get refunds through them once they extend that which is likely, and refunds arrive 60 days after normal flights resume. I've also had the emails off Ryanair this morning. 4 bookings for a total of 15 flights but I cant get further than having the application thrown out as they're busy. We were only using Pegasus from Istanbul to Rome and at the moment that's still running but hopefully that will get cancelled at some time. We we're using Buta in from Kiev and back to Istanbul and I'm hoping they get cancelled, although as their flights were all completely full I'm sure they'll want to run them. Does anyone know if you would get a successful insurance claim on the basis that the first leg was cancelled and the last leg back was cancelled ? You cant as a consequence complete the trip. I assume that if the Foreign Office advice remains the same you'll always be able to make an insurance claim. Keep an eye out as we move through June for Baku hoteliers making a money grab on your credit card. You may have free cancellation but they'll have your card details for confirmation and are probably strapped for cash at the moment. You could probably say the same for Rome. Make sure you save all your cancellations acknowledgements. I didn't for a Paris hotel in 2016 and the bastards took the money. |
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Post by manulike on May 16, 2020 14:01:34 GMT
Same here with Ryan Air. All seven of my JUNE flights with them cancelled and refund application now done. I have another three flights with them in July, which as of today still stand ...
Just in case any of you guys are holding your breath for EASY JET ... I had two flights in March cancelled around 8 or 9 March and twice I received an email saying it is taking longer than expected for refund ... so far its been about SEVENTY days and nothing yet ... |
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Post by erasedcitizen on May 16, 2020 15:56:04 GMT
Still waiting on the email for my Manchester to Eindhoven flight which is cancelled but I have had the rest of my emails. They had technical issues earlier.
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Post by claretcymro on May 16, 2020 17:18:00 GMT
Just put in requests for refunds on Ryanair flights to and from Italy. They say money should be back on your card in about a month - we'll see.
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Post by daearegwr on May 16, 2020 23:01:47 GMT
Just put in requests for refunds on Ryanair flights to and from Italy. They say money should be back on your card in about a month - we'll see. Me too. Didn't think they'd cancel the flights this far in advance |
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Post by rhys on May 17, 2020 7:29:32 GMT
Just had the email saying that my BA flight to Naples has been cancelled 18/06. DM them on Twitter and they'll sort a refund for you fairly quickly. Cheers for this. Had refund back within a week |
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Post by cymroircarn on May 17, 2020 9:24:53 GMT
Same here with Ryan Air. All seven of my JUNE flights with them cancelled and refund application now done. I have another three flights with them in July, which as of today still stand ...
Just in case any of you guys are holding your breath for EASY JET ... I had two flights in March cancelled around 8 or 9 March and twice I received an email saying it is taking longer than expected for refund ... so far its been about SEVENTY days and nothing yet ... I’ll be waiting on EasyJet for my June flights but from the news yesterday these may be flying now 😔 |
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Post by eppingblue1 on May 17, 2020 10:58:56 GMT
Same here with Ryan Air. All seven of my JUNE flights with them cancelled and refund application now done. I have another three flights with them in July, which as of today still stand ...
Just in case any of you guys are holding your breath for EASY JET ... I had two flights in March cancelled around 8 or 9 March and twice I received an email saying it is taking longer than expected for refund ... so far its been about SEVENTY days and nothing yet ... I’ll be waiting on EasyJet for my June flights but from the news yesterday these may be flying now 😔 Italy of said that they will be open from early June so I was surprised that Ryanair so readily cancelled their flights in and out of Rome over the weekend of our game. They'll have to refund full or nearly full flights that they would have been allowed to operate. Wouldn't be surprised to see them backtrack on some of those cancellations. We were back from Milan into Southend which was always likely to be cancelled. Our Pegasus flight into Rome is almost certain to operate unless the Turkish authorities chose to extend the suspension of flights in and out of Turkey. |
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Post by jbt95 on May 18, 2020 14:54:09 GMT
I’ll be waiting on EasyJet for my June flights but from the news yesterday these may be flying now 😔 Italy of said that they will be open from early June so I was surprised that Ryanair so readily cancelled their flights in and out of Rome over the weekend of our game. They'll have to refund full or nearly full flights that they would have been allowed to operate. Wouldn't be surprised to see them backtrack on some of those cancellations. Maybe they aren't in a position to operate them. Even when they return in July, only operating 40% of flights. I doubt they can re-instate a cancelled flight, must be some relugations surrounding that. |
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Post by cogancoronation31 on May 20, 2020 14:35:10 GMT
Is anybody, like me, booked on a LUFTHANSA flight - London City Airport - to/from Baku (via Frankfurt) over the June 13 weekend?
(To complicate things slightly, I booked via EXPEDIA, rather than with the carrier direct).
Any "fellow passengers" had/having any joy on the refunds front?
Haven't heard a dicky bird from either Lufthansa or Expedia as to the likelihood of flight cancellation by Lufthansa.
Don't particularly want to cancel it myself and accept a Lufthansa 're-booking' offer for an alternative flight (to be taken pre-31 December 2020!)
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